Thank you for choosing Anna Vagabond! We are committed to providing a smooth and efficient shipping experience for all our customers. Please review the details of our shipping policy below.

1. Shipping Locations

Anna Vagabond ships products worldwide. However, shipping times and availability may vary depending on the destination country or region.

2. Processing Time

  • Order Processing:
    Once you place an order, it will typically be processed within 1-3 business days. Orders are processed during business hours (Monday through Friday) and are not processed on weekends or public holidays.
  • Customs and Import Fees:
    For international orders, please note that customs duties or import taxes may be applicable. These fees are the responsibility of the customer and will be charged upon arrival at the destination country.

3. Shipping Methods and Timeframes

  • Domestic Shipping:
    For orders within the same country, we offer standard shipping. Delivery typically takes between 5-7 business days from the time of order dispatch, depending on the location.
  • International Shipping:
    For international orders, shipping times may vary based on the destination country. Typically, international shipping will take between 10-21 business days. Please allow for additional time during peak seasons or due to customs processing.

4. Shipping Costs

  • Shipping Fees:
    Shipping costs will be calculated at checkout based on the weight, dimensions of the products, and delivery destination. The shipping fee will be clearly shown before you complete your purchase.
  • Free Shipping:
    Anna Vagabond may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter to stay informed about such offers.

5. Order Tracking

Once your order has been dispatched, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery through the shipping carrier’s website.

6. Delays and Issues

While we strive to deliver your order on time, shipping delays can occur due to factors beyond our control, such as:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • High demand during holiday seasons

If your order is delayed or you encounter any shipping issues, please contact us at [email protected], and we will assist you promptly.

7. Incorrect or Incomplete Shipping Information

It is the customer’s responsibility to ensure that the shipping address provided is correct and complete. If you realize there is an error in your shipping information, please contact us immediately at [email protected] before the order is dispatched. Once the order is shipped, we cannot make changes to the shipping address.

8. Lost or Stolen Packages

If your order is marked as delivered but you have not received it, please check with neighbors or others at the delivery address to confirm receipt. If you still cannot locate your package, contact us immediately. We will work with the shipping carrier to resolve the issue, but Anna Vagabond is not responsible for lost or stolen packages once they have been delivered.

9. Contact Us

If you have any questions regarding your shipment, please do not hesitate to contact us at:

Email: [email protected]